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Claim status

 

 

Opening claim

Contact person can be deleted or certified. When applying for certification, claim will change to statuschecked

 

Checkedclaim

The approved person can certify or refuse. When denied, claim will return to stateopening. When certified claim will change to statusapprove.

 

Approvedclaim

Contact person can close claim. When closed, claim will change to stateclose, end the claim.

 

Closeclaim

End claim. Can neither edit nor delete, except for System Admin.